I placed an online order with you for 8 Royal Soaps. my mother and I really like them, have used them before. Your service was excellent - soaps were received within a week and in excellent condition. I will definitely be placing order with you again.

Thank you for such reliable service! Rita

Hi Gina- Earlier today I placed my second order with you for Royal Soaps, this time for 12 of them ( I believe)...In any case, in my first order, jst a couple of weeks ago, you sent a sample of your aroma beads sachet. You didn't say what fragrance it was. I'm terribly allergic to flowery fragrances, but liked the aroma of what you sent, hung it in my car and I LOVE IT! A) is  it too late to add the aroma beads to my order I did earlier today. and B) Do you have a record of which scent you sent me as a sample? They're blue, I think a light blue. ....

If you can track down what you sent me and add a jar to my order. I'd love it. Am loving your company...Thanks!

Rita

Dear Gina,

Today I received my shipment for the TRAPP candles I ordered from you online. I am writing to applaud your EXCELLENT customer service. My shipment arrived today with all merchandise included. Also, thank you for the cute scented red bag you sent. I will order from you again and tell my friends about your company also. Your company is very customer friendly and I truly appreciate it.

Best Regards,

Jennifer

Thank you. I have already received (my order) and (am) enjoying the candles. I love your efficient service and quick shipping.

This has been my third order and it has been pleasant experience every step of the way. Thanks again.

Candice

Dear Gina:

On 03/26/03 I ordered 3 Rooster Switchplates from your on-line catalogue. I received them on 03/28/03 and I wanted you to know that I am more than pleased with your service and quality of merchandise.

This was my first experience with your company but I can assure you that it will not be my last. I also appreciated the perfumed candle gifts that were included.

Thank you,

Liz

Dear Gina,

I recently purchased some Trapp Candles from your web site. When I got home from work I got a message about  the status of one of the candles. I called back to find out the status of my shipment. The customer service was like no other I have experienced. When I received the e-mail about my shipment being sent I was told that I would get a gift for being a first time customer. When I got my package I was in shock to find 8 extra candles! Thank you very much! The shipping was free and the gift turned out to be gifts! I will recommend Green Door to all my friends!! Thanks again for a pleasant shopping experience.

Kristina

Hi, Thanks for such a great purchase, and the free candles!! I have told friends that your web site and company are great.

Denise

Gina,

I wanted to let you know how much I am enjoying my new switch plates! They add the finishing touch to a room.

I appreciate you taking the time to pack my shipment with care. Everything in the box was so organized. There was no way anything could break inside. I was also surprised to find the lovely complimentary votives.

It has been a pleasure doing business with Green Door Mercantile. I look forward to shopping with you again.

Many thanks,

Sandy

Hello Gina,

My sister and I came shopping Saturday and had so much fun looking at everything in the store. We were so excited after our experience in the store that we came home and spent time on your web site. Thanks for such a wonderful experience. I live in Tulsa, but will make special trips just o come see what's new in the store.

Thanks for everything!

Jennifer

Gina, My sister and I ran across your store one Saturday morning while shopping in Norman.

I am from Oklahoma City and my sister lives in Tulsa. We had so much fun. We loved the beaded bags and the Trapp candles.

The next time she is in town we will be back We could not get out the door without holding the cat.

Thanks for providing us with such a fun atmosphere to shop.

Susan

Hi, Gina! I love the shirts--they are all gorgeous. I have looked over the new ones your husband put on your website, and I am planning on buying about 5 or 6 more for this spring and summer.... Also, thank you very much for the votives and I LOVE the aromabeads. .... my 82 year old mother will LOVE them--as she is always talking about sachet bags in her linen drawers and making them smell good. Thanks so much. It's always a pleasure doing business with you.

Carole

Dear Gina,

Wow! You guys are on the ball! I have only ordered from you twice, but both times, your service was excellent! Thanks so much.

Sincerely,

Randee

Gina,

I received my candle today. WOW 3 days after I placed my order and free shipping, thank you. I have told several of my friends and will definitely be a repeat customer. Thank you for the 2 votives I can't wait to burn them.

Happy Holidays,

Tammy

Thank you so very much. It (Trapp Candle) is a present for my sister-n-law, her favorite candle. I truly appreciate the votives. I am sure I'll be a repeat customer. I've shared your web site with my friends and they were as excited about it as I am.

Thank you again,

Tammy

Thanks Gina, Super service as always.

Dorothy

Dear Gina,

Thank you for your excellent service! You made my Christmas shopping so easy-and with free shipping! Thank you also for the free votive. It smells wonderful. Happy Holidays!

Sincerely,

Mary

Hi, Gina! You are AWESOME!!! I received my shipment the other day and was so surprised that you sent me the free votives and room spray! I LOVE everything I got. I tell everyone that will listen about Trapp candles and then I make sure to tell them about your website as well. It will take me a little while to use these (although a couple are to be part of a gift basket for Christmas), but as soon as I am ready, I am placing another order with you. You and Green Door Mercantile are the BEST! Thanks!

Judy C.

Dear Niki,

Received the aromatherapy sachets today. Love them! Fabulous! They will make wonderful holiday gifts Thanks for the complimentary candle. I love Trapp candles so that was a really nice surprise. Thanks for your prompt and courteous service. I will be shopping with you again.

Sincerely,

Hello Gina, just thought I'd let you know that I received the soap order today and I absolutely love them all!! They are so beautiful and fragrant!! I just ordered a few more of them!!!!!!! Please ship the priority mail also and let me know when they are shipped.

Thanks,

Tomeeka

Thank you so much for the aroma beads and the lavender extra!! I love them. I hope to get some gifts from you for Christmas. Thanks again.

Darci

Gina,

My shirt came yesterday. I opened it as I walked in the door!! I am wearing it to work on Friday for casual day with a pair of kakis.

Thanks again for offering this shirt on your website. I have looked for it since mine was destroyed in a fire. I am soooooo happy to have it again.

You really made my YEAR!!!

Linda

Gina,

Thank you for the prompt service! I am truly impressed with your service and have recommended it to many of my friends. I received my coasters and I loved the sample bag of aromabeads you provided (it just so happens that orange vanilla is my favorite scent!) The coasters are beautiful and really add to the decor in my living room. Thanks again for your wonderful service. I'll be shopping with you again soon.

Sincerely,

Tammy

Thank you soooooooooo much. I just redid my entire kitchen and have been searching endlessly for beautiful switch plates. I stumbled upon your website by accident the other night and was thrilled to tears.

Cyndi

Gina,

Thanks very much. We will be on the lookout for them (Thirstystone Coasters). We greatly appreciate your service and the extra gift.

Sincerely,

Bill

Hi Gina,

I received my order the other day and I am so pleased with the fast delivery. The design I chose works perfectly with my bathroom decor... Thanks also for the aroma beads which I hang on the ceiling fan to eliminate odor when I cook. After I found you, I plan to change all the switchplates of my entire house so you're definitely going to hear from me.

Thanks,

Ata

Hi Gina

Thanks so much. PS- I referred two folks to you after they saw my switchplates... I suspect they both will be ordering shortly.

Kimmy

Gina,

I love the switch plates. I looked at so many and these were perfect!

Allison

Gina-received the switchplates on Friday in excellent condition. They look great in the room where I wanted them. Thank you for your service-I will recommend your company to everyone!

Sharon

Thank you so much Gina. This is my second order of these coasters. Everyone loves them. I will keep you in mind for future purchases.

Diane

The order arrived today. I am afraid I have become quite "addicted" to the Trapp candles. I have yet to find candles that compare. Again, thanks for such good service.

Harriett

Thank you so much. I had been out of town when I returned I checked my mail and had a message from you. I needed to order some things. Thanks again for the discount. I t sure makes it worth my while to order this through you. It is not easy to find in the Orlando area. Keep sending the discounts.

Hi Gina

I received my light switch covers yesterday. I totally love them. I also thank you for the aroma beads. I love it too. What a nice surprise. It was fun doing business with you. I will check your sight again.

Thanks again

Jaci

Just wanted you to know that your webpage is wonderful! I was in your store this spring and loved everything. Your webpage is like taking a trip through your store. I can't wait until my next visit to Norman. Thanks!

I recently ordered and received two of your light switch plates. They are ceramic with a tree on each of them. We had just recently remodeled a room and painted it in hunter green. These switch plates were perfect. Just what the room needed to set it apart from any other room. We just love them. Thought you might like to know.

Thanks so much. I love your customer service and quality! I will be a repeat customer for a long, long time.

Thanks again.

Dear Gina,

I just wanted to thank you for the aroma beads. I put them in my car and some in a dish. I just wanted you to know I love your store and  I wish you were here in town. I am addicted to Trapp candles!! Thanks for the speedy service!

Sincerely,

Melanie P

Dear Gina,

I just wanted to thank you for your wonderful customer service! I rec'd my switchplate yesterday and it's just as cute as it looks on line. I sincerely appreciate your follow up providing order confirmation, shipment, and estimated delivery date. We truly need more of that and it is an exception anymore. Thank you!

Sincerely,

Michele

P.S. The aroma beads smell wonderful in my bathroom!

Dear Gina

Just wanted you to know that I received my soap order today. Have already taken a shower with the Banana and it was heavenly. Thank you so much for the free sample half-bars. That was so nice of you. Have you ever talked with or met someone that you just had a feeling that they would be the kind of person you would like for a friend??? Well... that was the feeling I got when I spoke with you when placing my order. My instincts were correct. Thanks again for the free soap.

I am so glad I found your shop. You now have a new customer from Wild Wonderful West Virginia.

Sincerely,

Margaret

What incredible customer service! I'm never leaving my house for Trapp candles (I just bought a big Mediterranean Fig candle or I would buy one from you right now!) again! From now on, the Green Door Mercantile is the only place I'll get them

Have a great week!

Jen

Gina,

Thank you very much for the freebies, I loved the beads in the aroma bag.... It's funny but I keep going from room to room with the switchplates depending on the accent wall color, etc., and your products are perfect. Amazing how much something like a switchplate can enhance a room. We love them though. Thanks again and I'm sure there will be more when I get to the spare bedrooms!

Sincerely

Gina,

The switch plates arrived yesterday (and thank you for sending them priority mail), and are now on our walls. They look beautiful! Even better than I had expected. I'll probably be ordering more, and will definitely recommend you web site to friends.

Thanks also for the 3 Trapp mist. They have delightful scents.

Thanks again. You have a wonderful web site, and I'm sure the store is, too. I went to school in Norman ... and have fond memories of it, but it's probably grown a great deal since then.

Mary

Hello Gina,

The switch plates and receptacle covers arrived today. You really packed them well. The post office would have to back over them with tier truck to break anything.

Besides being in perfect condition we're just as happy with these as with the first order you sent us. Thanks for thinking of us again and letting know you were putting together another order.  It has been a pleasure doing business with you. We also appreciate the 10%. We know it was a "special order" whether you were refilling stock or just expanding the line. We were happy before but we're even happier now.

We've got your web site book marked and whenever we need something a little cool and different we'll check back again. Of course if you get something fun in we'd appreciate hearing about it.

Thanks again.

John

Hi Gina,

Thank you so much. I may be ordering some of the poured candles today for a gift. Your company is far better then the others I have ordered from online. Thank you and have a great day.

Jan. 4, 2002

Thank you Gina, I really appreciate your prompt service and the discount, (preferred customer). Customer service seems to be more rare these days, so thank you for the special treatment.

Jan. 5, 2002

Hi Gina... my candles arrived on Thursday and I'm burning the Guava/Mango tonight. It smells so good. Thanks for the discount (preferred customer) and the votive. One of my friends just placed and order with you and was delighted with your email response. It's nice to do business with someone who views their customers as people. 

Thanks again... have a great weekend and stay warm (it's in the 40s right now in "Sunny" South Florida.

Dec. 10th., 2001

 Hi Gina,

 I received my package today. I like the shirt, its a gift,   and I love all the soaps. Thanks so much for the candles, I love the fragrances. I look forward to receiving my other shirt. I will enjoy doing business with you in the future.  I really enjoy the personal attention you gave to me. Making phone calls and going out of your way to order that special shirt.

Thanks again,

12/18/01

Thank you! Thank you! Thank you!

Ps. I love your store.

12/15/01

Dear Gina,

Thank you so much for the extra candles, you're a life saver, it will make her so happy to get these. The [Trapp] candles are very popular here in east Tennessee and hard to find, but I will tell people were they can get them now with great service. You are genuine!

Merry Christmas,

Sincerely,

12/13/01

Dear Gina,

Thank you so much for your excellent service! I have been impressed by your web site, your prices, your prompt service and your willingness to go the extra mile. I would love to shop with you again!

Sincerely,

12/13/01

Hi Gina,

Just wanted to let you know I received the Old World Passage coasters today. Thanks for special ordering them for me. Thanks, too, for the votive - it smells yummy!  It was nice doing business with you.

Happy Holidays

12/05/01

12/03/01

 I think they [the teacup racks] came in on Saturday! I came in this morning and they were on my desk! Packed in perfect condition! I LOVE THEM!

Thanks so much! I appreciate it!

12/01/01

[Switch plates] THANK YOU! IT IS SERVICE LIKE YOURS THAT IS RARE THESE DAYS!

HAPPY HOLIDAYS!

11/27/01

10/13/01

Hi Gina,

Just wanted to let you know that I got all 5 shirts today and wore one of them tonight.  The blue chambray with the flags and stars and boy did I get a lot of  comments. I am so happy to find a place where I can get Casey Coleman stuff and you have been so nice! Great service, friendly and a discount too! I am looking forward to getting the horse shirts and wanted you to know that I am a very happy customer! Thanks again Gina, can't believe how fast they got here... You have a great weekend!

12/20/01

Hi Gina...just wanted to thank you for such quick shipping and the samples you included in my package.  I am so glad I found your site and will order again in the future plus I've told my friends who also love Trapp candles about you.

Happy Holidays!

12/24/01

Hi Gina,

The Santa shirt arrived and it's cuter than I expected!  It'll be a big hit tomorrow - thank you - Also, thank you for the yummy candle. (Trapp fragrances are stashed all over my house.)

Let me know if you find any 'way-cute' Valentine shirts.  February 14 is my anniversary so most of my clothes and home decorations have hearts.

I really appreciate your perseverance - wonderful customer service!

Have a Merry Christmas and a healthy, peaceful 2002!

:-)